Telecoms company sent emails to wrong addresses during deadly outage

Australian telecom company Optus sent emails regarding a deadly outage to the wrong addresses, delaying critical response by over a day. The email, incorrectly sent to the Department of Communications, remained unread, withholding information about the severity of the incident which has been linked to four deaths. Investigations are ongoing to ascertain if Optus breached the law in their handling of the outage, following a series of incidents that have raised concerns about the company's operations.