Pharmacies facing angry patients over Covid jab confusion
Published: 10/6/2025

Pharmacies in England are facing issues as patients are mistakenly booking Covid jab appointments despite no longer being eligible, causing frustration and abuse towards staff. The criteria now only allows those aged 75 and older, or younger individuals with a weakened immune system, to receive free boosters. Confusion has led to patients being turned away, necessitating clearer communication from the NHS about eligibility criteria to prevent further misunderstandings.