'Without energy price cap, our bills have spiralled'

Residents connected to council-run heat networks in the UK are struggling with high heating costs due to a lack of coverage under the energy price cap, leading to significant bill increases. Data from the BBC investigation shows residents in London have been paying nearly 30% more than the Ofgem price cap rate since 2023-24. With about 500,000 homes connected to 13,000 heat networks nationally, concerns about fair billing and maintaining network conditions have prompted plans for Ofgem to regulate heat networks starting in 2026.