What are my rights if my flight is cancelled or delayed?
Published: 7/4/2025

If your flight is cancelled or delayed, airlines must provide assistance such as meals and accommodation, if needed, or rebook you on an alternative flight at no extra cost. You have the right to choose between a refund or an alternative flight if your flight is covered by UK law. Passengers may be entitled to compensation for disruptions caused by airline faults, depending on the circumstances and the distance of travel. If you've booked a package holiday with an ABTA member and your flight is cancelled, you are entitled to a suitable alternative flight or a full refund.