Octopus sorry for chasing man over £6k wrong bill

Published: 5/26/2025
Octopus sorry for chasing man over £6k wrong bill
Energy firm Octopus apologizes to man chased for £6k bill in error. Peter Holden, 67, was pursued for almost four years for another person's gas bill due to a metering error. Despite alerts to the firm, bills and debt collectors persisted. After BBC intervention, Octopus acknowledged the mistake, apologized, and promised staff training to prevent future errors.