Heathrow chief asleep as airport closed - report

Heathrow Airport chief executive was unreachable due to sleeping during a power outage that led to airport closure, impacting 270,000 journeys. The inquiry found the CEO missed alerts and calls due to his phone being on silent. The review recommended additional means of contact for key personnel during critical incidents and praised the airport's response despite the disruption. Watch for more details on the National Energy System Operator's upcoming report on the North Hyde substation fire that caused the shutdown.