You can now book online to see your GP. But is it any easier to get an appointment?

A new online booking system for GP appointments is causing challenges for both doctors and patients in England. While the system aims to make it easier to book non-urgent appointments, doctors like Dr. David Turner are overwhelmed by the increased administrative workload, resulting in fewer available appointments. Some patients, like Jo and Rakesh, are facing difficulties accessing appointments through the online system, while others, like Stephen, are benefiting from quick and efficient service. Despite government efforts to modernize services and increase GP numbers, challenges in access and funding remain, according to experts like Professor Kamila Hawthorne of the Royal College of GPs.