'We're not Rottweilers': Behind the scenes at a GP 8am scramble

BBC shares behind-the-scenes look at GP scramble for same-day appointments at Tudor House Medical Practice in Nottingham, highlighting the hectic mornings receptionists face. The practice, with almost 7,000 patients, opens phone lines at 8 am for on-the-day appointments. With high demand for appointments, the government has pledged £889m a year for general practices to improve access, including allowing online appointment scheduling. Practice manager Tricia Gibbons emphasizes the expanded team of health professionals offering support, reducing pressure on GPs.