Unexpected O2 price rise is disappointing, government says

The government expresses disappointment over O2's unexpected £2.50 monthly price increase, prompting a review of rules on in-contract price changes. Technology Secretary Liz Kendall urges regulators to reexamine guidelines to protect consumers facing unexpected costs. O2 defends the price hike, citing transparency and offering an exit option without penalty. Ofcom is expected to respond to the government's concerns by November 7th.