'Our dream holiday was ruined by hotel shoot-out'

Colin Nulty's dream holiday in Cancun turned into a nightmare when a hotel shoot-out occurred just meters away from where he was relaxing by the pool. Gunshots sent guests, including Colin's family, scrambling for cover as chaos ensued at the Riu Palace hotel. The traumatic experience left the Nulty family feeling vulnerable and traumatized, leading Colin to seek a refund from holiday firm TUI for the disastrous trip, which was meant to honor his late mother's memory. The Foreign Office warns of increased drug-related violence in Mexico, advising travelers to be cautious in high-risk areas and use reputable companies for a safer vacation.