Ofcom investigates BT and Three for failing to connect 999 calls

Ofcom investigates BT and Three for 999 call failures causing UK-wide disruption. BT apologizes while Three is yet to comment on the issue. Ofcom will assess if the mobile networks adequately prevented problems that affected emergency services, covering the importance of network resilience and functionality in providing services. The investigation stemmed from mobile outages impacting customers across networks, emphasizing the need for providers to identify and mitigate risks affecting service provision.