'My staff feel unsafe': Pharmacies report surge in shoplifting and aggression
Published: 8/12/2025

Pharmacies in the UK are facing a surge in shoplifting and aggression towards staff, with reports indicating a significant increase in criminal behavior in the industry. The National Pharmacy Association (NPA) found that around 90% of pharmacies have experienced rising incidents of theft and staff intimidation in the last year. Concerns have been raised about the lack of police response and the need for collaborative efforts to tackle shoplifting and violent acts in the retail sector. Measures such as installing CCTV, employing private security guards, and utilizing panic buttons are being taken by pharmacies to enhance security, amid warnings of potential harm from stolen prescription medications.