M&S should be 'fully online' within four weeks, boss says
Published: 7/1/2025

Marks & Spencer aims to be "fully online" within four weeks after a cyber attack disrupted its operations, impacting sales and stealing customer data. The retailer's boss, Stuart Machin, shared plans to restore online services and focus on recovering the Castle Donington distribution center. The cyber incident is expected to impact profits by £300m, with online services gradually resuming post-attack as M&S looks to recover and meet customer demands.