'I was Birmingham's most prolific shoplifter - now I've turned my life around'

Keeley Knowles, once dubbed Birmingham's most prolific shoplifter, shares her journey from addiction and crime to recovery and redemption thanks to the Offending to Recovery program by West Midlands Police. After spending years in a cycle of theft to sustain her heroin addiction, Knowles is now 18 months clean and actively involved in helping others struggling with drug addiction. The program focuses on breaking the link between addiction and crime by offering tailored support services and has seen success in cities like Coventry, with plans for expansion into other areas.