Greeting customers deters shoplifters, police say

Lancashire Police advise shop owners to greet customers immediately upon entering stores to deter shoplifters, following a surge in thefts. The "three-to-five second rule" suggests that engaging with customers prevents theft by creating a positive impression and increasing security presence. Retailers face increasing theft rates, with reported shoplifting offenses up by 20% according to the Office for National Statistics, costing £2.2bn annually. Maintaining multiple staff members, proper training, and vigilance are recommended strategies to combat shoplifting.